Delivering A Difficult Message
How would you like to receive bad news? In this video you will explore how to deliver a difficult message with clarity, confidence and a sense of calm. Understand what someone needs when they hear bad news.
Who’s It For?
No one likes to hear bad news, it can feel stressful preparing and then delivering a difficult message. We sometimes can misplace our empathy and this leads to a difficult message being delivered poorly. In this video you will explore how to deliver a message clearly, professionally and with empathy.
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