We often hear about emotional intelligence (EQ), yet there’s still some uncertainty about what it truly means and why it matters. In this webinar, Jennifer will break down the concept of EQ and highlight the benefits of fostering an emotionally intelligent workplace.
Through interactive exercises, you’ll have the opportunity to increase your self-awareness, assess your own emotional intelligence, and learn practical tips for improvement.

We’ll cover:

• Understand what emotional intelligence is.
• Learn the benefits of fostering an emotionally intelligent workplace.
• Increase self-awareness and assess your own emotional intelligence, with practical tips for improvement.
• Discover strategies to grow emotional intelligence both individually and as a team.
• Learn how to manage emotions more effectively at work.

Why is it important for people to learn this skill?

Emotional intelligence is about recognising your own feelings and noticing what others are experiencing too. When developed, it makes conversations easier, strengthens relationships, and improves teamwork. People with high EQ tend to stay calm in conflict, manage stress effectively, and adapt quickly to change.

For leaders, it’s a powerful asset that helps them inspire their teams and make fair, balanced decisions. Overall, emotional intelligence creates a more positive workplace, keeps people happier, and enables everyone to achieve more with less conflict.

Who is this relevant for?

Perfect for anyone who wants to build stronger connections at work and manage stress with confidence.

About the Subject Matter Expert

Jennifer Tollady is a Workplace Relationship and Communication Therapist. She specialises in workplace relationships and communication, using her training in Transactional Analysis Psychotherapy to help individuals and teams collaborate more effectively. Drawing on her experience as a working single mother and former media professional, she understands the pressures of modern work and family life. Jennifer helps clients navigate conflicts, improve communication, and build healthier professional relationships.