We will host an interactive webinar designed to teach participants new techniques for delivering feedback that is both heard and received effectively. Poorly communicated or painful feedback can have a lasting negative impact, but with the help of accessible tools, this session will show you how to convey your message clearly while keeping your audience in mind.
What we’ll cover:
- Understanding the true value of feedback
- Exploring the Parent/Adult/Child Ego State model and its role in defensiveness during feedback
- Structuring your message effectively
- Recognising how psychological drivers might impact your delivery
- Practising active listening skills
Who is this relevant for?
Line managers and anyone responsible for giving or receiving feedback.
About your host:
Emma and Celia are part of the team behind Communication Collective, who specialise in creating bespoke training for individuals and organisations, covering a wide range of communication topics — from confidence and public speaking to assertiveness and networking. They’re passionate about empowering their clients to communicate with impact.
Learn effective feedback techniques with Celia Wright & Emma Darwall Smith
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