Discover how to build stronger relationships with senior stakeholders, communicate with clarity and confidence, and manage expectations without overpromising. Learn practical tools to navigate challenging conversations, adapt to different leadership styles, and become a trusted go-to team member at any level.

What we’ll cover:

• How to adapt your communication style to senior stakeholders.
• Managing expectations without overpromising.
• Building trust and credibility.
• Handling tough conversations with confidence.
• Influencing decisions without formal authority.

Why is it important for people to learn this skill?

Managing upwards is about building strong, productive relationships with senior colleagues to align better, communicate more effectively, and succeed faster. Done well, it helps you earn trust, reduce friction, and position yourself as a valued, proactive team member others can rely on.

Who is this relevant for?

This session is for professionals who want to strengthen relationships with their manager and senior stakeholders and be seen as reliable, proactive, and indispensable to the team.

About the Subject Matter Expert

Leticia is a trainer, facilitator, and Managing Director at Kaizen Strategies Consulting, with a proven track record of helping professionals build influence and trust, especially with senior stakeholders and managers. After launching her career as a management analyst in tech, Leticia led regional L&D at global law firms, crafting high-impact learning experiences rooted in neuroscience, psychology, and productivity science.

Today, Leticia designs immersive workshops that help professionals become trusted, go‑to team members by honing skills that elevate visibility, build credibility, and unlock career momentum. Her mission remains: to fuse cutting‑edge research with practical tools, so individuals/teams work smarter together.