How to Prepare for a Difficult Conversation

Difficult conversations often become harder because of what happens before them: the rehearsing, worrying, delaying and imagining the worst. This episode in the “How To…” Audio Series shows how thoughtful preparation can help you enter a challenging conversation with more calm, clarity and confidence. You will learn how to identify the real issue beneath the surface, define a realistic outcome, consider the other person’s perspective and prepare your own emotional state. The episode also helps you think about how to open the conversation in a way that is clear and respectful. With the right preparation, difficult conversations can become opportunities to strengthen relationships and move things forward.

Who’s It For?

Useful for anyone who is avoiding, anticipating or preparing for a sensitive conversation at work. This audio episode will help you reduce anxiety, clarify what matters and approach the discussion with greater intention and care.