Problems & Decisions
In this video, you will explore how to make confident decisions when information feels incomplete. Understand the tension between needing accuracy and maintaining momentum, and why the fear of making the wrong call can lead to indecision. You will learn how to balance the risks of poor decisions versus inaction, and be introduced to Dr Keith Grint’s framework for classifying problems as urgent, tame, or wicked. You will discover how each type requires a different response—from acting quickly, to following process, to asking questions—helping you triage decisions and move forward with greater clarity and confidence.
Who’s It For?
This video is for you if you want to make better decisions under pressure. You will learn how to assess different types of problems and choose the right approach for each. It will help you avoid overthinking, act with greater confidence, and respond more effectively when faced with uncertainty or complex challenges.
Designed for L&D,
Loved by Learners.
See the most authentic library of original expert-led video content in L&D. Learn how it could work for your organisation.
