Questioning & Listening Skills To Build Relationships
In this video, you will explore how effective questioning and active listening can enhance your client relationships.Discover the distinction between open and closed questions and why balancing both is essential. The video highlights how to move beyond transactional dialogue and into trust-building conversations. You’ll gain practical examples and tips to make your questions more exploratory and empathetic, encouraging deeper client engagement. Ideal for anyone in client-facing roles seeking to strengthen connection and communication skills through thoughtful questioning techniques.
Who’s It For?
This video is perfect for client-facing professionals who want to build stronger, more authentic relationships. You’ll learn how to use open-ended questions and active listening to move beyond transactional exchanges. It will help you create deeper rapport, understand client needs better, and communicate with empathy and impact.
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