Solving The Right Problem

Missed deadlines may look like a time-management problem, but the first explanation is not always the whole problem. Through a coaching conversation about a team whose delivery and quality have declined, this video shows why critical thinkers resist tunnel vision and spend longer defining what is actually happening. Time management may be one contributing factor, but sickness, caring responsibilities, cross-team communication and understaffing may also shape the outcome. You will learn why it is valuable to record all plausible causes, including those that initially appear outside your control, before narrowing the focus. A broader view can reveal overlooked areas of influence, create more varied solutions and prevent you from repeatedly treating only the most visible symptom. Once the problem and its possible causes are clear, small experiments can help establish what is contributing and where change is possible.

Who’s It For?

Useful for leaders and teams under pressure to act quickly. This video will help you challenge your first diagnosis, understand a problem more holistically and focus effort on solutions that address the right causes.