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Customer Service

We all aspire to give great service to our customers and key stakeholders. There are many things that we can't necessarily control but there are some elements we can focus and improve on. In this boxset you will explore how to prepare a message, how to manage a difficult situation and how to use listening and empathy to build greater relationships.
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This boxset contains 10 videos

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Director of L&D, Academies, Centrica
The inrehearsal library is packed with many useful topics which translate to our learners well. They are constantly adding content.
Simon Thurston
LXD Consultant, McDonald's
inrehearsal’s learning content is exactly what our employees are asking for.
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L&D Experience Manager, McCann
inrehearsal is utterly fabulous – offering 100s of highly engaging videos to support personal growth & development for our teams.
Michelle Fox
Head Of Talent & Diversity, Capsticks
inrehearsal's contemporary approach fits well as we want to present learning opportunities that engage and resonate with our employees.
Vanessa Edmonds
HR Director, UK & RoW, Page Group
inrehearsal are awesome to work with. We created something together that went beyond our original expectations.
Adam Goodsearles
Learning Partner, BT
inrehearsal shows their absolute passion for producing relevant and fresh content in response to the needs of the businesses they support.
Louise Donnelly
Senior L&D Manager, Cancer Research UK
We’ve found tons of ways to incorporate inrehearsal videos into our learning offer and the topics, insight and relevance are always spot on!
Emily Allen
People Director, Cooper Parry
The inrehearsal materials have been a great addition to our portfolio of learning.
Mike Mair
Head of L&D, BARD Pharmaceutical
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Global L&D Partner, Financial Times
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Stephen Flurrie
Head of L&D, East of England Coop
If you want impactful, sharp and modern bite-sized content on a wide array of topics then inrehearsal is your solution.
Becki Sterling
Group L&D Manager, De La Rue
The inrehearsal videos have highly added value to our Content Curation project and everyone is loving it!
Carla Taveres
Global Digital Learning Manager, Page Group
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