

Reading The Room
In this video, you will explore the nuanced skill of reading the room—essential for adapting to clients and shifting between informal and formal interactions. You'll observe a reflective coaching dialogue where the challenge of interpreting nonverbal cues, emotional tone, and group dynamics is unpacked. Through real-world examples, you’ll examine how to recognise subtle shifts in energy, body language, and engagement levels. The video highlights how situational awareness enables smoother transitions and more responsive communication. You'll leave with practical guidance to develop your observational acuity and confidence in navigating diverse interpersonal contexts with emotional intelligence and presence.
Who's It For?
This video is for professionals who need to adapt quickly in client interactions. You’ll learn how to read nonverbal cues, sense group dynamics, and shift effectively between informal and formal moments. It will help you communicate with greater awareness, build rapport, and respond more intuitively in real-time situations.