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The ACT Model

The ACT model is an effective model to help people receive feedback in a positive manner. Receiving feedback can sometimes be unsettling and unexpected; some people can deflect, be defensive or dismiss feedback in-the-moment. The ACT model helps you navigate a feedback receiving conversation. The ACT model stands for Acknowledge - acknowledge and accept the feedback. Clarify - is there anything you don't understand or would like further explanation? Thank - be thankful for the feedback, feedback is designed to help you develop and improve, by thanking the feedback giver you are encouraging them to continue sharing feedback with you.

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A useful resource for anyone looking to improve the way they receive feedback

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