

Leading A Challenging Conversation
In this video explore how you can use Marshall Rosenberg's Non Violent Communication method to lead a difficult conversation where you have to share information that you feel will be met with negativity. Discover that by sticking to the facts, sharing your feelings and remaining judgement free you can have a much more successful conversation.
Who's It For?
You can fall into traps when leading a difficult conversation; using judgement, exaggerating, downloading your emotions, etc. Discover how to avoid these and to build a simple strategy that helps you lead a difficult conversation with authority and professionalism.