How Can I Be Assertive Without Coming Across As Aggressive?
Susan Room considers the question and provides an immediate response and shares ideas on how to be assertive without coming across as aggressive. Explore the challenges of appearing credible vs. the assumed need to compete with the dominant communication style. How do we retain our authenticity?
Who's It For?
For people who are required to pushback, to assert or deliver information in a direct, assertive manner.